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Hospitality & events

Multi-Brand Restaurant Table Booking Platform

What it is

AWI Digital’s table booking platform is built for restaurant groups running several brands and venues. Each brand keeps its own booking widget and look, while head office gets one dashboard for covers, no-shows, deposits and guest data. It adds waitlists, WhatsApp confirmations and reminders, and direct-booking links for Google, Instagram and the brand websites.

Book a free demo → WhatsApp

Who it is for

  • Restaurant groups with multiple brands
  • Bars and cocktail venues
  • Hotel restaurants
  • Cafés with peak-time pressure
  • Event and private-dining teams

Typical modules

ModuleWhat it does
Brand-level booking widgetsEmbed on each website; custom branding, languages and rules per venue
Table & floor managementTable maps, combining tables, turn times, service periods
Deposits & no-show controlCard pre-authorisation, large-party deposits, cancellation windows
Waitlist & walk-insDigital queue with SMS/WhatsApp call-back
Guest CRMAllergies, preferences, birthdays, visit history with consent
AutomationsConfirmations, reminders, reconfirm requests, review prompts
Group dashboardCovers by brand/venue/day, no-show rate, source of bookings, peak times

Every build is tailored: we start with the modules that remove the most pain and add the rest as you grow. You own the code and data.

How it works day to day

  • Guest searches “Italian restaurant [city]” → books on brand site → WhatsApp confirmation
  • 24 hours before: reminder with reconfirm button → freed tables re-offered to waitlist
  • After visit: thank-you and review request; low rating alerts the manager

Delivery and pricing

We scope after a short walkthrough and quote a fixed price. Where a time-based route suits better, engineering is from $100 per hour and testing from $20 per hour. As a reference point, a full process-automation ERP with a mobile app was delivered for a manufacturing plant at $650. See rates and engagement models and the project planner.

Request a demo of the Multi-Brand Restaurant Table Booking Platform

Tell us about your business. We reply within 24 hours with a walkthrough slot and a fixed-price scope.

Frequently asked questions

Can each brand have its own booking page and branding?

Yes. Brands and venues have separate widgets, rules and branding, with a shared group dashboard.

Will it reduce no-shows?

Reminders, reconfirmation and deposits for large parties are the proven levers. Results vary by venue, so we track no-show rate before and after.

Does it integrate with our POS?

Often yes through APIs or exports, depending on the POS.

Can bookings come from Google and Instagram?

Yes, through direct booking links on your Google Business Profile and social profiles.

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