Core feature checklist
| Area | Must-have | Nice-to-have |
|---|---|---|
| Registration | Custom forms, ticket types, capacity limits | Waitlists, group booking, promo codes |
| Payments | Gateway, receipts, refunds | Instalments, multi-currency, invoices |
| Check-in | QR scan, duplicate blocking | Offline mode, badge printing, face-free fast lanes |
| Vendors / artists | Applications, approvals, payment tracking | Stall maps, document expiry reminders |
| Programme | Schedule by room/track, speaker bios | Personal agenda, clash alerts |
| Communication | Confirmation, reminders, updates | WhatsApp, segmentation, post-event survey |
| Reporting | Sales, attendance, revenue | Source tracking, vendor dues, accounting exports |
Build vs buy
- Buy if you run a few standard events and fees per ticket are acceptable.
- Build if you run recurring or multi-day events, need to own attendee data, want to avoid per-ticket fees, or need vendor and artist workflows that SaaS tools lack.
Our event management solution is built for the second case.
Make the event findable
Event pages should carry Event schema, clear dates and venue details, and local SEO for the host city so the event appears for “[event type] in [city]”. See local SEO for multiple cities.
Questions to ask any vendor
- Who owns the attendee data?
- What fees apply per ticket?
- Can check-in work offline?
- How are refunds and chargebacks handled?
- Can I export everything?
Example: festival ticketing and vendor flow
- Public event page ranks for “[event] [city]” with dates, venue, schedule and ticket options.
- Visitors buy day or weekend passes; confirmations arrive by email and WhatsApp with a QR code.
- Exhibitors apply through a form, are approved by the organiser, receive a payment link and stall allocation.
- On event days, gate staff scan QR codes; the dashboard shows attendance live.
- After the event, vendors and visitors receive a feedback form; the organiser exports sales and attendance for accounts.
Cost levers
- Ticket fees on SaaS tools versus a one-time build.
- Volume of events per year.
- Number of vendor types and approval steps.
- Integrations with accounting and CRM.
See our event platform Free demo call
Describe your event and we show how the platform fits.
Frequently asked questions
How long does it take to set up an event platform?
A first version for a single event can be live in a few weeks; recurring multi-event platforms take longer.
Can it sell tickets internationally?
Yes, with a payment gateway that supports your currencies and tax rules.
Get a free quote in 24 hours
Tell us what you need. We reply with scope, timeline and a fixed price.